Privacy Policy
Last updated: January 2025
Who we are
Viva Media is an international business development and strategic marketing consultancy operated as an initiative of Viva Music FZ-LLC, registered in Sharjah Media City, UAE. Our website address is www.viva-media.co. For any privacy-related queries, contact kavya@viva-media.co.
Information we collect
We collect information you provide directly through our contact form and Calendly booking system: your name, email address, company name, phone number, and the content of messages you send us. We do not collect payment information through this website. When you visit our website, standard server logs may record your IP address, browser type, and pages visited. We use this data in aggregate to understand how people use our site.
How we use your information
We use contact form submissions exclusively to respond to your inquiry and to manage our potential or active client relationship. We do not sell, rent, or share your personal information with third parties for marketing purposes. If you subscribe to our insights newsletter, we use your email address to send you new articles. You can unsubscribe at any time using the link included in every email.
Third-party services
Our website uses Formspree to process contact form submissions and Calendly to manage appointment booking. Both services process personal data in accordance with their own privacy policies. When you use the Calendly booking widget, your information is subject to Calendly's privacy policy. When you submit a contact form, your data is transmitted to Formspree for delivery. We recommend reviewing their respective privacy policies.
Data retention
We retain contact information for as long as a business relationship is active or potential. If you request that we delete your information, we will do so within 30 days unless we are legally required to retain it.
Your rights
Under applicable data protection law, you have the right to access the personal data we hold about you, to request correction of inaccurate data, to request deletion of your data, and to object to processing. To exercise any of these rights, contact kavya@viva-media.co.
Cookies
Our website uses minimal cookies. We do not use advertising cookies or behavioral tracking cookies. Standard analytics and session cookies may be set to ensure the website functions correctly. You can control cookie settings through your browser.
Changes to this policy
We may update this privacy policy occasionally to reflect changes in our practices or applicable law. We will post any changes on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact
For any questions about this privacy policy or our data practices, contact: kavya@viva-media.co